Q1: Can I Use It In Different Countries?
Yes, our products have an input voltage of 100-240V, which is suitable for most countries in the world. We can provide you with the right charger according to the type of plug used in your country.
Q2: To Avoid Overcharging, Should I Need Protective Measures When Charging?
No, the charger has a power-off protection function. When the battery is fully charged, the charging power supply will cut off by itself.
Q3: Should I Need To Assemble After Unpacking?
After unpacking, only the controller joystick needs to be installed, the wheelchair lock is fixed, and the power can be used.
Q4: Can I Take The Plane? What Documentation Is Required?
Yes, our products can be allowed to be carried on the plane, different airlines will have different regulations, you can consult the airline staff of your flight.
Q5: What Are The Optional Parts & Accessories?
Battery, motor, tire, cup holder, controller, travel bag, rear control bracket, flashlight bracket, mobile phone holder, headrest etc.
Q6. What is your terms of packing?
A: Generally, we pack our goods in standard cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q7. What is your terms of payment?
A : Quotation -- >PI---> comnfirm PI-------->Arrange 30% deposit ---->producing--->QC inspect ----->pay balance----->shipping.
Q8. How about your delivery time?
A: Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q9. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
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